Refund policy

At Miyalaastore, we want customers to feel comfortable when shopping with us. If you are not satisfied with your purchase, you may be eligible to return the item in accordance with the policy outlined below.

Return Eligibility

We accept return requests within 30 days of the delivery date.

To qualify for a return, the item must:

Be unused and unworn
Be in its original condition
Include original tags (if applicable)
Be returned with the original packaging whenever possible

Items that show signs of use, damage caused after delivery, or alterations may not qualify for a refund.

How to Request a Return

To begin a return, please contact our customer support team before sending any item back.

Email: support@Miyalaastore.Online

When contacting us, please include:

Your order number
The item(s) you wish to return
The reason for the return

Once your request has been reviewed, we will provide instructions for the next steps.

Please do not return products without receiving return instructions from our support team, as this may delay processing.

Damaged, Defective, or Incorrect Items

We recommend inspecting your order upon arrival.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery. Providing photos of the item and packaging may help us review the issue more efficiently.

After evaluating the situation, we will work with you to determine an appropriate resolution based on the circumstances.

Exchanges

If you receive an item that is damaged, defective, or incorrect, please contact our support team for assistance.

Exchange requests are reviewed on a case-by-case basis depending on product availability and the nature of the issue.

No Restocking Fees

Miyalaastore does not charge restocking fees for approved returns.

Refunds

After a returned item is received and inspected, we will notify you regarding the status of your refund request.

If approved, the refund will be issued to the original payment method used for the purchase.

Please note:

Refund processing times may vary depending on your bank or payment provider.
Most approved refunds appear within 5–7 business days after processing.
In some cases, financial institutions may require additional time before the refund is reflected in your account.
Promotional Discounts

Promotional discounts and coupon codes must be applied during checkout.

Discounts that were not used at the time of purchase generally cannot be added to completed orders after payment has been processed.

If you have questions about returns, refunds, or an existing return request, please contact us using the information below:

Miyalaastore

Email: support@Miyalaastore.Online

Phone: +1 (929) 418-5572

Address: 125 Oakwood Drive, Bronx, NY 10460, USA

We are happy to assist with questions related to your order and will do our best to respond as promptly as possible.